Help
| Account Management | |
| What are the benefits of registering on shopgloba247.com? | As a registered memeber of Shopglobal247.com: Shop from 5000+ International Brands and over 5 million products Get access to exclusive deals and mega offers on your favourite products Store personal details like addresses without having to re-enter it Track your orders from the moment they are placed to the time of delivery Gain access to your Wishlist and Shopping Cart where your favourite items can be saved Share your favourite products on Social Media like Facebook, Twitter, Pinterest and Google+ |
| How do I register with Shopgloba247.com? | Click on My Account at the top of your page and fill in your email address and password (mandatory) and any additional information about yourself (optional). Once you register you will receive an immediate email confirmation on your successful registration with us. |
| I am not able to find the Shopglobal24x7.com newsletters or promotional emails in my inbox. | Sometimes, our newsletter may go in the junk or spam box of your email. If you find the newsletters from Shopglobal247.com in junk/spam box, please mark them as 'not spam' and add the sender to your contact. If you are using Gmail, our emails may also be under the Promotions or Updates tab. In such cases, simply drag the email to the Primary tab. |
| What is a Wishlist and how do I use it? | While browsing through the Shopglobal24x7.com, you may come across items that you would like to save and purchase at a later date. You can add items to your Wishlist by clicking Add to Wishlist. |
| I have forgotten my password or my password is not working. How do I login to my account? | You can reset your password by following the steps below: 1. Click on My Account at the top of the page 2. Enter your registered mobile number 3. Click on the Forgot Password link 4. You will receive an OTP (One Time Password) on your registered mobile number 5. Enter the OTP in Password Assistance 6. Set your new password 7. Done! You can now login with your new credentials |
| My password is not working, how do I Sign- In? | If you are not able to login using your password, try resetting your password. If you choose to, you can get regular updates on new arrivals. |
| Customer Service | |
| How do I contact Shopglobal24x7.com? | Write to us at: customercare@shopglobal247.com or simply chat with our support team. Our customer support operating hours are from 9.00 am to 7.30 pm. |
| How soon should I expect a reply to my email or Chat Message? | We will respond to your email within next working day. |
| Is there a customer service number or email for site problems, product information, and shipping queries? | Yes. Please email all general enquiries to us at customercare@shopglobal247.com from Monday to Saturday, excluding Public Holidays: 9.00 am to 7.30 pm |